Privacy Policy

Effective Date: November 18, 2025

1. Introduction

Travabay ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our services, you consent to this Privacy Policy.

We never sell your personal data.
Your information is used only to provide the best travel experience.

2. Information We Collect

  • Personal Information: Name, email, phone, passport, etc.
  • Travel Preferences
  • Technical Data: IP, device, cookies, etc.
  • Communication Data: Calls, emails, chats.

3. How We Collect Information

  • Directly from you (forms, bookings, calls)
  • Automatically (cookies, device info)
  • From third parties (airlines, hotels, visa agencies)

4. How We Use Your Information

  • Process bookings
  • Provide customer support
  • Improve website & services
  • Legal compliance
  • Security & fraud prevention

5. Sharing Your Information

  • Airlines, hotels, transport companies
  • Visa & insurance providers
  • Banks & payment gateways
  • Government authorities when required

6. Data Security

  • SSL encryption
  • Secure payments
  • Restricted data access
  • Regular security audits

7. Cookies & Tracking

We use essential, analytics, and marketing cookies.

8. Your Rights

  • Access, correct, or delete your data
  • Opt-out of marketing
  • Withdraw consent

9. Children's Privacy

We do not collect data from children under 13.

10. Changes to Policy

We will update this page if the policy changes.

11. Contact Us

  • privacy@travabay.com
  • 1800 313 5555
  • Travabay Pvt Ltd, Mumbai

Thank you for trusting Travabay with your personal information.

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